Appointments

We offer book on the day and appointments bookable in advance. You can also book appointments online.
 
We offer 10 minute face to face consultations or if the patient wishes the consultation can be held over the phone.
 
Our Missed Appointments Policy can be viewed here

Role of reception

Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician.
 
Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence.  Please respect the privacy of other patients by standing well back from the reception desk until your turn.
 
You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you.