Suggestions and Complaints

If you are unhappy with any service or with any member of the practice team and would like to complain:

  • First talk the problem through with the Practice Manager or a Senior Receptionist.
  • Put your concerns in writing to us so that we can investigate and write to you to resolve your concern.

If you are still unhappy and wish to take the matter further, contact

NHS England
Customer Services
PO Box 16738
B97 9PT

Tel: 0300 311 22 33

 

CQC

Map

GrobyRoadMap343

Click the map to open in Google Maps.

Catchment Area

GrobyRoadCatchment343

Click the image for more information and to check your postcode in the interactive version.