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Did Not Attend (DNA) Policy
6 February 2025
Please note we have implemented a “DNA” Policy. When a patient misses their appointment, it is referred to as a “Did Not Attend” (DNA). In December 2024, Groby Road Medical Centre had 282 appointments that were not attended. This equates to 4210 wasted minutes of clinician’s time! Missing 3 consecutive appointments could result in you […] -
Winter Pressures
3 January 2025
Thank you all for bearing with us, at this unprecedented time of winter pressures. We appreciate that this is a time of concern and worry. We are working hard to avoid any disruption to the service we provide to you. Our staff are working extremely hard behind the scenes.